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NDIS red-tape leaves vulnerable Victorians in abusive homes

Media release from the Office of the Public Advocate

Vulnerable Victorians living in disability accommodation remain in abusive situations for months due to NDIS bureaucracy.

This was a key finding the Community Visitors Annual Report, tabled in State Parliament today.

Nearly half of all serious incidents in disability group homes reported by the visitors each year relate to violence between co-residents, with 133 notifications being made this year to the Disability Services Commissioner (DSC). [p. 19]

Public Advocate and chair of the Community Visitor boards, Colleen Pearce, said that despite the number of recent inquiries into violence against people with disability, co-resident violence had received “little practical attention.”

The visitors report [p. 22] that one female resident suffered traumatic abuse from another but had been unable to move to another group home for at least five months, despite the support of her legal advocate and the DSC.

NDIS participants require their plans to be reviewed to move from one group home to another, even if the funding is the same. As well, an occupational therapist’s assessment is needed, however, NDIA pre-approval is needed first which involves a lengthy wait then a ten-week wait before the assessment and, only then, can a plan review be scheduled, which generally takes months.

In this case, the assessment was rescheduled several times from February because the NDIS delegate or the resident’s lawyer were unavailable.

Dr Pearce said that resident-on-resident violence and abuse in group homes was not uncommon.

“There are multiple instances where residents have expressed to Community Visitors how fearful they are in their own homes, and how they often choose to stay in their own rooms rather than interact in shared living spaces.”

Other issues identified include inappropriate environment for residents, lack of continuity of staffing and use of restrictive interventions.

This year, 266 volunteer Community Visitors made 2952 visits to 1148 units across the state, identifying 3806 new issues.

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